Hello 👋

Whenever holidays approach, there are recurring concerns each year.
"Why hasn’t my package arrived yet?"
Consumers are curious, and the owners worry about increasing customer complaints.

Today, I will look into the flow of holiday delivery delays and
share some strategies that owners can use to cope.

1️⃣ Just before the holiday: Reduced cut-off time

As the holiday period approaches, delivery companies move up the cut-off times compared to usual.

• The quantity that usually arrives by 5 PM is now only accepted until 2 PM.

• This is a measure to sort the surge in shipments before the holiday.

In other words, items received after the cut-off time may not depart until the holiday ends.

2️⃣ During the holiday: Storage of shipments

During the holiday, delivery drivers also take time off.
The shipments that come in during this time are stacked and stored at the logistics center.

• Especially for perishable foods and gift sets, delays during storage can be more critical.

3️⃣ Right after the holiday: Shipping explosion

Once the holiday is over, the packages that have piled up for days pour in all at once.

• Since there's a limit to the quantity that can be processed in a day,
  delivery may be delayed in some areas by 1 to 3 days.

🛒 Ways for owners to cope

While it’s impossible to completely avoid holiday delivery delays, customer satisfaction can greatly vary depending on preparedness.

1. Notify about the cut-off date

   • Alert customers about the cut-off notice one day before the delivery company's deadline.

   • Phrases like "Orders placed before ○○/○○ at ○ PM will be dispatched before Chuseok" are effective.

2. Secure safety stock for popular items

   • Ensure sufficient stock for items likely to see a surge in orders.

   • You can reduce the risk of stockouts with the stock alert function of five minutes before shipping.

3. Distribute shipping schedule

   • Avoid packing everything right before the holiday and ship as soon as possible for better results.

   • Manage your shipping timing with the incoming/outgoing record feature of five minutes before shipping.

4. Maintain close communication with suppliers and delivery companies

   • Confirm shipping schedules and cut-off times with suppliers in advance.

   • Utilizing the supplier management function of five minutes before shipping makes organizing contacts and conditions convenient.

🌟 Conclusion

To summarize,

• Right before the holiday: reduced cut-off time → shipping delays

• During the holiday: accumulation of shipments

• Right after the holiday: explosive logistics lead to delivery delays

If you understand this flow, owners can manage stock and schedules in advance.
STOCK 5 MINS AGO helps with quick and accurate inventory management even during the holiday season with bulk registration, incoming/outgoing records, and unboxing features.

👉 This holiday, receive compliments from customers for being a "store with fast delivery that they can trust!"